the payment basics done well
Payments and Collections
Payments and Collections
Our systems provide you with many channels to import batch data, real-time data and capture ad hoc transactions.
Services included in this solution
the new way to collect
DebiCheck Collections
Clients will submit their DebiCheck Collection to Hyphen on the existing standard FACS format, thus requiring minimal changes to their system to initiate DebiCheck Collection financial requests.
payments made easy
EFT Credits
EFT Credits allow you fast, efficient processing of salaries, payments to your customers and creditors, and sweeping of funds between your accounts. Hyphen can enable you to process large volumes of batched payments as well as real-time payments.
traditional collections done simply
EFT Debits
EFT Debits allow you to issue debit instructions on your customer’s account in order to fulfil the obligations of an underlying agreement you have with your customer. Hyphen can assist you to process large volumes of collections fast and efficiently.
fast, instant payments
Real Time Clearing
With RTC you can move single or batched payments in near real-time to beneficiaries 24 hours a day, 7 days a week, 365 days a year.
advanced collections
NAEDO
NAEDO improves your ability to collect by presenting the randomised debit instructions in the early debit order window, namely immediately after the bank’s bulk salary credit run, and by tracking for future credits when there are insufficient funds in the debtor’s account.
card not present
Credit Card Acquiring
Electronic Checkout, call center payments, recurring transactions and custom page development are some of the services offered as part of our eCommerce solution. See our eCommerce solution for more information.
keep your customer informed
Payment Notification
A customisable PDF email notification, branded with your logo; or an SMS, will keep your customers advised about payments that you have issued to them. Your notifications can be sent automatically or initiated by you manually.
keep your customer informed
Collection Notification
A customisable SMS will keep your customer up to date about the debit order that you are about to issue, have already issued, or debit orders that have been successfully effected on their account. You have a choice of any of these events which will automatically send a customised SMS to your customer.

The Benefits
Payments and Collections
- Streamline payments and collections processes through one channel
- Consolidation of payments and collections processing formats
- Process automation of previously manual tasks
- Reduce manpower expenses due to improved processes
- Cost savings related to increased processing efficiency
- Drastically improved payment status reporting
- Account verification and check digit validations